Your teams deserve better than a spreadsheet.
Give your team the same attention you give your guests.
Handover notes lost between shifts, paper checklists, WhatsApp for emergencies, a spreadsheet for everything else. Your teams juggle too many tools, and information slips through the cracks.
Hosted in France · GDPR · Encrypted data · Support included
Spoiler: it's a right mess.
The daily reality you know all too well.
Information is everywhere, except where you need it.
A spreadsheet nobody can find, a paper logbook at reception, a WhatsApp group for emergencies, an email nobody read for procedures. And a sticky note on the screen to remind you to check the email.
Teams change, information gets lost.
The morning shift doesn't know what the evening shift noted down. The new starter? 'Ask Marie.' Marie's on her day off.
Zero visibility without chasing everyone.
To know if housekeeping is done on the 3rd floor, you have to ring. To know if the handover note was read, you have to ask. To check the morning checklist, you have to go and look.
Existing tools aren't built for you.
Too complex, too generic, too expensive. Designed by developers who've never had to handle 3 guest complaints in the middle of a check-in.
What if one tool brought together everything your teams need?
Simple, right?
The right information, at the right time.
Every team knows exactly what to do.
Checklists, handover notes and procedures are two clicks away, on any device. New starters are operational from day one.
Shift handovers leave nothing to chance.
What's been done, what's left to do, the points to watch. Everything is documented, tracked, and passed on automatically from one team to the next.
You see everything, without having to ask.
A dashboard per department, an overview for management. No more ringing to find out whether housekeeping has finished on the 3rd floor.
A complete suite. Activate only what you need.
Switch on, switch off. Your call.
Every hotel is different. With KeySuite, you build your own toolkit by activating the modules that suit your organisation.
Coming soon
Advanced handover · Activity inbox · Mail module · News module · Multi-property · Internal messaging
And this is just the beginning. Check out our roadmap to discover the next modules and integrations.
You've tried before, haven't you?
Why KeySuite instead of your current tools.
Checklist
vs. Spreadsheet · Trello · Monday · Asana
A Kanban board doesn't know your shifts. A spreadsheet doesn't send reminders at 7 a.m. And nobody updates the shared file.
- Automatic, customisable recurrences
- Unified procedures, always up to date
- Real-time tracking
Handover log
vs. Paper logbook · WhatsApp · Sticky notes
The logbook stays in the office. The WhatsApp message is buried under 200 others. And the sticky note fell behind the screen.
- Customisable validation workflows
- Service notes, signed read confirmations
- Cross-department sharing
Directory
vs. Printed binder · spreadsheet · paper on the wall
The binder is from 2019. Marie changed her number. And nobody knows the housekeeping DECT extension.
- Instant search, always up to date
- DECT, landline and mobile numbers
- Filters by language, department, team
Not one more tool. The one that replaces the three you've been patching together for years.
We know the trade.
Built by hoteliers, for hoteliers.
Before writing code, we were part of your teams.
Maîtriser les codes…
Burma, 2018. Pierre is recovering from a scooter accident. Between physiotherapy sessions, he scribbles in a notebook what has frustrated him for years.
Handover logs that vanish between shifts, the guest in room 312 calling back at 3 a.m. because nobody passed on his request, spreadsheets that everyone ignores.
From Le Flocon de Sel to the Plaza Brussels, from the Shangri-La Paris to Mews, everywhere the same realisation: hospitality deserves better than paper and Excel files.
… pour mieux s'en affranchir
Samuel learnt his trade in the kitchen. Hotel school, seasons in France and abroad, the rigour of brigade life.
At 25, he wants to turn that page. Start from scratch, in hotel management this time, from the front desk to running the house.
Staff turnover, emergencies, teams juggling WhatsApp, spreadsheets and sticky notes. 'Nothing a good spreadsheet and a bit of VBA can't fix!' Really?
KeySuite was born from this dual experience: knowing the trade inside out, and having the skills to build what was missing.
Zero configuration
Users don't configure, they customise. Quick deployment, immediate adoption.
Modular suite
Activate only what you need. No feature overload.
Built by hoteliers
Every module was born from a real need observed in the field.
Modern web application
A fast, fluid application accessible from any device. Nothing to install.
Data in Europe
Hosted in France, GDPR compliant. Your data stays with you.
No sales rep calling you back. Promise.
Simple, transparent pricing
Per-property plans, no commitment.
Want to see KeySuite in action?
Book a personalised 30-minute demo with a member of the founding team.
Essentials
- Unlimited users
- Up to 10 departments
- Checklist, Handover log, Directory, Communications, Calendar
- 12-month history
Independent hotels looking to digitalise their operations
you're going to say it's too expensive again
Professional
- Everything in Essentials +
- Unlimited departments
- Daily Report, Documents, SOPs, Lost & Found, Mail
- PMS Connector included (analytics, STR KPIs)
- Advanced statistics, priority support (< 4h)
Hotels seeking advanced reporting and PMS integration
or to ask us to throw in the PMS connector
Enterprise
- Everything in Professional +
- Multi-property, Internal messaging
- PMS integrations (Mews, Thaïs), Pennylane, SSO
- Digital suite, open API
- Dedicated Customer Success, guaranteed SLA
Hotel chains and multi-property groups
are you sitting down?
Launch offer: -30% for the first year
for our first 20 clients. Priority access to new modules + direct feedback with the founders.
Frequently asked questions
Yes, even the prices. Madness, right?
Yes. From 20 to 200 rooms, the tool adapts to your organisation. Larger groups benefit from a bespoke Enterprise plan.
Initial training is included, plus support via email and chat. Most teams are autonomous within a week. Professional and Enterprise plans include priority support.
Your data is hosted in France on GDPR-compliant servers. Encryption in transit and at rest, daily backups, regular security audits.
Absolutely. Book a 30-minute demo with a founder, and we'll show you KeySuite on your real use cases. No commitment.
A monthly flat rate per property, based on your room count. Three tiers (small, medium, large hotels), three plans. No hidden fees, no setup charges. Annual commitment rewarded with a 15% discount.
No. KeySuite complements your PMS by covering the team operations your PMS doesn't handle: handover logs, checklists, directory, internal communications. PMS integrations (Mews, Thaïs) are planned for the Enterprise plan.
Yes. KeySuite is a responsive web application, accessible from any browser on desktop, tablet or smartphone. No installation required.
Because you spend more time searching for information than using it. The spreadsheet is never up to date, WhatsApp is unreadable after 3 days, and the paper logbook stays in the office. KeySuite brings everything into one place, with traceability and real-time tracking. Not one more tool. Four fewer tools.
Ready when you are.
Ready to ditch the paper logbooks and WhatsApp groups?
Join the hoteliers who've chosen to save time every day.
Not ready yet? Follow our progress on LinkedIn.
Follow KeySuite on LinkedIn